Customer Support

If you have questions or problems concerning the use of Business eBanking, please contact Customer Support.

Phone number          Menu selection
+353 (0) 1 655 0200
  1. Questions regarding the use of Business eBanking, including how to make payments
  2. Questions regarding installation, logon and communication set-up
  3. Questions regarding EDI, file formats and hook-up

Customer Support's hours of operation (local time)
Monday to Friday 7.00am to 8.00pm

Please remember to give relevant information about the following:

  • User ID
  • Reference number of the payment
  • Transfer number of the transferred payment folders/files

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